Frequently Asked Questions

Cresca is an online English learning platform founded by two native English-speaking teachers from South Africa. We offer personalised, 1-on-1 lessons via Zoom designed to help learners of all levels build confidence, fluency, and real communicative ability.

Cresca was founded by Senny and Sammy — two qualified, native English-speaking teachers with backgrounds in psychology and methodology. They teach with warmth, patience, and a genuine belief that every student can thrive.

We teach learners from beginners (A1) to advanced (C1), including adults, professionals, and teenagers aged 16–18. Each student is matched to the course and pace that suits them best.

All lessons are private 1-on-1 sessions, 45 minutes long, conducted via Zoom. The Intensive Booster package is the only exception — it can be shared with one friend or family member.

We offer a variety of courses including Conversational English, English Basics, Virtual World Tour (advanced), The Weekly Brief (news-based), Teen Talk Club (ages 16–18), Homework Help, Exam Preparation, and Business English. More courses are coming soon.

During your free trial lesson, your teacher will assess your current level, learning style, and goals. Based on this, we will recommend the course that fits you best. You are also welcome to ask questions before booking.

Yes! If you find that a different course suits your needs better, simply let your teacher know and we will make the switch. We want your lessons to feel right for you.

Yes. The Virtual World Tour is an advanced course and requires a short personality and suitability test before enrolment to ensure it is the right fit for you.

Your first trial lesson is completely free. It is a 15-minute session designed to help you meet your teacher, experience our teaching style, and ask any questions before committing to a package.

We offer five packages: a Once-off Lesson ($25), Flex Plan — 4 lessons/month ($95), Accelerator Plan — 8 lessons/month ($200), Goal Setter Plan — 12 lessons/month ($305), and Intensive Booster — 16 lessons/month ($410). All lessons are 45 minutes.

Only the Intensive Booster package can be shared with one friend or family member. All other packages are for individual use only.

No hidden fees. The price you see is the price you pay. Zoom is free to download and use, so there are no additional technology costs.

Click the 'Book Your Free Trial Lesson' button on the website. You will be directed to our Calendly booking page where you can choose a date and time that works for you.

Yes. We ask that you provide at least 24 hours notice for rescheduling or cancellations. You can reach us via WhatsApp or email to arrange an alternative time.

Payment details are provided after you book. We accept a range of payment methods and will confirm your package and start date once payment is received.

All you need is a stable internet connection, a device with a camera and microphone (laptop, tablet, or phone), and a free Zoom account. Lessons are conducted via Zoom video call.

If you experience any technical difficulties, contact your teacher immediately via WhatsApp. We will reschedule the lesson at no extra cost if the issue prevents the session from continuing.

No special software is required. Lessons are held on Zoom, which is free to download. Your teacher may share Google Docs or interactive materials during the lesson, but nothing needs to be installed in advance.