Legal
Terms of Service
Last updated: 2026-03-14
Acceptance of Terms
By accessing or using Cresca's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. We reserve the right to modify these terms at any time. Continued use of our services following any changes constitutes your acceptance of the revised terms.
Description of Services
Cresca provides online English language lessons conducted one-on-one via Zoom. Our services include trial lessons, lesson packages, and various course programmes for adults and teenagers. All lessons are 45 minutes in duration unless otherwise specified. Cresca reserves the right to modify, suspend, or discontinue any service at any time.
Eligibility
Our adult services are available to individuals aged 18 and over. The Teen Talk Club is available to students aged 16–18. By using our services, you confirm that you meet the applicable age requirements. Cresca does not offer services to children under the age of 16.
Payment & Packages
Payment is required in advance before lessons commence. Package prices are listed on our website and are subject to change. All prices are in US Dollars (USD) unless otherwise stated. Once payment is received and confirmed, your lessons will be scheduled. Cresca does not offer refunds for completed lessons. Unused lessons within a package may be carried over at Cresca's discretion.
Cancellation & Rescheduling Policy
We require a minimum of 24 hours notice to reschedule or cancel a lesson. Lessons cancelled with less than 24 hours notice will be forfeited. Cresca reserves the right to reschedule lessons due to unforeseen circumstances, in which case the lesson will be rescheduled at no additional cost to the student. In the event of technical failure on Cresca's part, the affected lesson will be rescheduled or refunded in full.
User Conduct
All students are expected to treat Cresca teachers with respect and professionalism. Cresca reserves the right to terminate services immediately, without refund, if a student engages in abusive, disrespectful, or inappropriate behaviour toward teachers or staff. Students are responsible for ensuring they have a suitable, private environment for online lessons.
Intellectual Property
All lesson materials, resources, and content provided by Cresca are the intellectual property of Cresca. Students may not reproduce, distribute, or share lesson materials without prior written consent. The Cresca brand, logo, and website content are protected by applicable intellectual property laws.
Limitation of Liability
Cresca's services are provided on an as-is basis. To the maximum extent permitted by law, Cresca shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Cresca's total liability for any claim shall not exceed the amount paid for the specific lesson or package in question.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.
Changes to These Terms
Cresca reserves the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to our website. We will update the date at the top of this page to reflect any revisions. Your continued use of our services constitutes acceptance of the updated terms.
Contact Us
If you have any questions about these Terms of Service, please contact us: Email: info@crescaenglish.com | Phone: +27 76 939 4888 | Address: Edmonds Road, Glenwood, Durban, South Africa.